TERMS OF USE AND DIGITAL SERVICES AGREEMENT

McAteer Meeting Management, LLC (Events + Meetings + Travel)
Effective October 2025 | Supersedes August 2025 Revision

These Terms of Use ("Terms") govern your access to and use of McAteer Meeting Management, LLC’s ("M3," "Company," "we," "us," or "our") websites, digital platforms, and client portals (collectively, the "Sites"). By accessing or using the Sites, you agree to comply with and be bound by these Terms, as well as our Privacy Policy, available at www.mcateermm.com/privacy. If you do not agree to these Terms or the Privacy Policy, please do not use our Sites.

By using the Sites, you represent and warrant that you are 18 years of age or older and have the legal authority to enter into these Terms on your own behalf or on behalf of any business or entity you represent.

1. Revisions to These Terms

M3 may revise or update these Terms at any time without prior notice. Updates will be posted to this page and will be effective immediately upon posting. You are encouraged to review these Terms periodically. Continued use of the Sites after changes are posted constitutes acceptance of those changes.

2. Use of the Sites

The Sites and all related content—including text, graphics, layouts, code, data, and design (collectively, the "Content")—are provided for your personal or authorized business use in accordance with these Terms. You may not copy, reproduce, distribute, modify, display, sell, or create derivative works of any Content without our prior written consent.

3. Intellectual Property Rights

All content and materials available on M3’s websites and digital platforms—including text, graphics, logos, taglines, icons, images, and design elements—are the property of McAteer Meeting Management, LLC ("M3") or used with permission. While M3’s logos and taglines (such as “Effortless, By Design”) are not registered trademarks, they are proprietary to M3 and may not be copied, reproduced, or used without express written consent.

4. Registered Users

Certain areas of the Sites may allow you to register for an account. You agree to provide accurate, current, and complete information and to maintain the confidentiality of your password. You are responsible for all activities under your account. M3 is not liable for any loss or damage arising from your failure to protect account credentials.

5. User Responsibilities

You agree to use the Sites only for lawful purposes and in compliance with all applicable laws and regulations. You will not:

  • Post or transmit unlawful, abusive, defamatory, or obscene material.

  • Attempt to gain unauthorized access to the Sites or related systems.

  • Use any automated tools (robots, crawlers, scrapers) without permission.

  • Misrepresent your identity or affiliation.

M3 reserves the right to suspend or terminate access for users who violate these Terms.

6. Third-Party Services

The Sites may provide links to or integrations with third-party websites and services ("Third-Party Services"), including travel, lodging, event, or insurance providers. These are provided for convenience only. M3 is not responsible for the availability, accuracy, or quality of any Third-Party Services, nor for any products, services, or conduct of such parties. Use of any Third-Party Services is at your own risk and subject to their terms and conditions.

Third-party travel or event suppliers engaged through M3 remain solely responsible for the performance and safety of their services.

7. Accessibility Commitment

M3 is committed to making its digital platforms reasonably accessible to all users, consistent with recognized accessibility standards (including WCAG). Users who experience difficulty accessing content are encouraged to contact support@mcateermm.com for assistance.

8. Automated Tools and AI Content

The Sites may incorporate automated tools or artificial intelligence (AI) features to enhance user experience or provide recommendations. All AI-generated or automated content is provided for informational purposes only and does not constitute professional advice or guarantee of outcome.

9. Mobile and SMS Communications

By opting into SMS or mobile notifications, you agree to receive messages from M3 regarding travel or event updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Privacy Policy for details.

10. Termination

M3 may suspend, restrict, or terminate your access to the Sites at any time without notice for any reason, including violations of these Terms. Sections regarding intellectual property, liability, indemnification, and dispute resolution will survive termination.

11. Disclaimers and Limitation of Liability

THE SITES AND ALL CONTENT ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. M3 MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

M3 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD-PARTY SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITES IS TO STOP USING THEM.

12. Indemnification

You agree to indemnify and hold harmless M3, its affiliates, employees, agents, and partners from and against any claims, liabilities, or expenses (including attorney’s fees) arising from your use of the Sites or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles. Any disputes shall first be submitted to mediation, and if unresolved, to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The place of arbitration shall be Virginia. Judgment on the award may be entered in any court having jurisdiction.

14. Notices

Notices to M3 must be sent in writing to support@mcateermm.com or by mail to:
McAteer Meeting Management, LLC
1143 Longview Rd.
Roanoke, VA 24018

Notices to users may be delivered by email, website posting, or other reasonable means.

15. Miscellaneous

If any provision of these Terms is held invalid, the remaining provisions will remain in full effect. Failure by M3 to enforce any right or provision shall not constitute a waiver. No action may be brought more than one (1) year after the cause of action arose.

These Terms constitute the entire agreement between you and M3 regarding use of the Sites and supersede all prior communications or understandings.

Effective: October 2025